The following general conditions apply to the sale and shipment of all goods that the buyer has ordered using www.decoandfashion.com.
02 Exclusive to our Terms and Conditions
Our terms and conditions are exclusive. We do not recognize contradictory or deviating conditions of the user unless we herewith have been explicitly agreed in writing.
03 Consequences of the Agreement
If you place an order via e-mail or via our homepage www.decoandfashion.com, you will receive a confirmation via e-mail (confirmation of receipt). The agreement between the seller and the buyer does not come about through the purchaser's order or the confirmation of the seller, but by the acceptance of the order by the seller.
Delivery will take place after the confirmation of the receipt and after the processing of the order. We aim to process your order as soon as possible and to deliver the ordered goods in the fastest possible way. If we can not deliver according to schedule, we will notify you as soon as possible messages. We reserve the right to deliver an order in parts, unless this is unreasonable for the buyer to accept this. If your order can not be delivered to an incorrect address provided by you after your order is returned to us, we are forced to pass on the cost to you to again be able to send you your order. This costs 7.80 euros. A mistake made by addressing www.decoandfashion.com comes naturally for our own account.
05 Payment and Shipping
All prices in our shop include VAT. The purchase price is due for delivery, unless there is a deposit agreed. You can pay by PayPal, Banco Tant, bank transfer or via Paypal. Shipping costs are indicated separately before you place your order. Customized products that can not be shipped using standard shipping because of their size or weight, will be delivered by means of a conveyor. The cost can vary depending on the size and the weight.
The right of retention or set-off of recovery is only possible if these counterclaims have been declared or recognized by us. The purchaser can only claim a right of retention on claims arising from the same order.
If the buyer fails to pay a late fee of 5% will be levied on the outstanding payment (if the customer is a trader, public law, or public sector concerned is charged 8% default interest) above the respective base rate. The contractual partner is entitled to prove that no damage or less damage we would have encountered.
08 Guarantee and Liability
The warranty is subject to legal requirements, except as described here below. The images of our products on the Internet, the quality, size or color display is not exactly like the original. With natural materials, slight variations in texture and color may occur. We therefore make explicit the goods of the same type and quality. The warranty period of six months with effect from the date of delivery. If a defect occurs within the statutory warranty period, we reserve the right to change the item or to replace it by one of the same value or defect healing. If replacement is not possible or the replacement delivery has failed twice, the customer has the right, which corresponds to legal requirements, or to dissolve the agreement or to demand a reasonable reduction of the purchase price. Further requirements remain unaffected. We are only liable for material damage of that nature, that it is not made by intentional and gross negligence in accordance with legal requirements. In the case of slight negligence we are liable for the financial loss or property damage only if essential duties (cardinal obligations) are violated the agreement. The liability is limited to the regular, typical foreseeable cases of damage. The liability for (consequential) damage not covered is excluded by this agreement. Insofar as our liability is excluded or limited, this also applies to the personal liability of our agents or other persons associated with www.decoandfashion.com.
Vouchers can not be redeemed for cash. In case of cancellation of an order paid with a voucher, the buyer is not entitled to a cash return.